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Help Center

Find answers to common questions

Getting Started

help_outline How do I create my first AI bot?
After registering, go to your dashboard, add at least one service, then click "Create Bot" in the AI Assistants section. Give your bot a name and personality, select which services it should handle, and you're done! You'll receive a unique booking link to share with customers.
help_outline How does the AI understand my customers?
Our AI is powered by Google Gemini, one of the most advanced language models. It understands context, handles complex requests, and can book, reschedule, or cancel appointments through natural conversation. You can customize the bot's personality to match your brand voice.
help_outline Can customers book without creating an account?
Yes! Customers can book as guests by simply providing their name and email. However, registered customers get benefits like auto-filled information, booking history, and faster rebooking.
help_outline How do I manage my calendar?
Your dashboard features a smart interactive calendar. You can:
• Click and drag to create time blocks (mark unavailable times)
• Drag time blocks to move them
• Resize time blocks by dragging edges
• View all appointments in month, week, or day view
• Click on appointments to see details
help_outline Is payment processing secure?
Absolutely. We use Stripe, the industry-leading payment processor trusted by millions of businesses. All payment data is encrypted and PCI-DSS compliant. We never store credit card information on our servers.
help_outline How do email notifications work?
When configured with SendGrid, the system automatically sends:
• Booking confirmation emails to customers
• 24-hour advance reminders
• Cancellation notifications
You can customize email templates to match your brand.
help_outline Can I have multiple AI bots?
Yes! Create unlimited AI bots, each with unique personalities and linked to different services. Perfect for businesses offering diverse services or targeting different customer segments.
help_outline What happens if a customer tries to book an unavailable time?
The AI automatically checks availability against your working hours, existing appointments, and time blocks. If the requested time isn't available, it suggests the nearest available alternatives.

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