Privacy Policy

AI Business Assistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information: When you create an account, we collect your email address and password (securely hashed).

Business Information: Business name, description, address, phone, email, website, services offered, and working hours.

Booking Information: Customer names, emails, phone numbers, appointment details, and chat conversations.

Payment Information: Payment processing is handled by Stripe. We do not store credit card information on our servers.

How We Use Your Information

• Provide and maintain our booking services
• Process appointments and send notifications
• Handle payment transactions through Stripe
• Send booking confirmations and reminders via email
• Improve our AI capabilities and service quality
• Respond to customer support requests
• Detect and prevent fraud or abuse

Data Storage and Security

Your data is stored securely in MongoDB Atlas with industry-standard encryption. We use bcrypt for password hashing, HTTPS for data transmission, and implement strict access controls. Payment data is processed through Stripe's PCI-DSS compliant infrastructure.

Third-Party Services

We use the following third-party services:

• Google Gemini: For AI-powered chat functionality
• Stripe: For secure payment processing
• SendGrid: For transactional email delivery
• MongoDB Atlas: For cloud database hosting

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting support.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

Cookies and Tracking

We use session cookies for authentication and maintaining user sessions. We do not use third-party tracking cookies for advertising purposes.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: Contact Support